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Project HOPE — Free Resource Hub For Agencies

If you’ve been struggling to navigate the impact of COVID-19, I want to let you know we understand.
This project is a community effort to help support you and your agency thru this crisis and the months to come.
Check out the free resources below to not only help you survive this but to thrive in the months to come. Learn More

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How to Deal With Customers Who Want to Stop a Care Plan

How to Deal With Customers Who Want to Stop a Care Plan

In this video, Mike Killen talks through how to deal with customers asking to stop, cancel or pause their care plan. He's kindly shared a Customer Care Plan Cancellation Response template and Revenue Increase Plan here for download for free (no opt-in).
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