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Project HOPE — Free Resource Hub For Agencies
If you’ve been struggling to navigate the impact of COVID-19, I want to let you know we understand.
This project is a community effort to help support you and your agency thru this crisis and the months to come.
Check out the free resources below to not only help you survive this but to thrive in the months to come. Learn More
Care Plan Retention – Crisis Action Plan Course
The amazing WP Market Care Plan community of web pros all offered up great strategies and suggestions for care plan retention during this time. Kristina Romero has compiled them, with a few videos and email scripts into an open and free course here.
How to Deal With Customers Who Want to Stop a Care Plan
In this video, Mike Killen talks through how to deal with customers asking to stop, cancel or pause their care plan. He's kindly shared a Customer Care Plan Cancellation Response template and Revenue Increase Plan here for download for free (no opt-in).
In response to the global economic impact of COVID-19, Hootsuite is offering free access to our Professional plan to help small businesses and nonprofits stay connected to their customers and audiences. Hootsuite is offering free access to its software until 1st July 2020. Additionally, you also get access to its library of social media courses and other essential tools.
Even in the best of situations, it can be awkward or difficult to ask for outstanding payments. Now that businesses are facing setbacks—and, more importantly, hearing stories everywhere of other businesses struggling—customers may be less willing to pay promptly. Use these emails as templates to ask for what is rightfully yours... and get paid during tough times.
We hope our partners feel that their clients are taken care of 24/7. That’s why we put together this helpful resource for agency owners to communicate through the crisis. Included: an outreach email template that can be used to lead with value and showcase the importance of your services as an agency.
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